IT Systems Technician
Are you a tech-savvy problem-solver with hands-on experience troubleshooting technical issues? Do you have a passion for technology and a background in IT support and ensuring systems run smoothly? If so, we want to hear from you!
Qualifications:
- Agree to ACC’s doctrinal distinctive and vision as found in our What We Believe/Vision Statement
- Minimum of one year in an administrative or support role
- Fulfill the character qualifications of a deacon as taught in the scriptures
- Knowledge of software systems integration, and the ability to create and maintain scalable code using SOAP/REST Websockets along with a basic knowledge of Python
- Basic knowledge of operating systems and ability to troubleshoot and resolve staff IT issues
- Working knowledge of security protocols and ability to implement needed systems
- Basic hardware networking knowledge to support Network Admin
Duties & Responsibilities:
- Participate in weekly staff meetings and special events as needed
- Assist in network design and implementation
- Provide network support for all operating systems used within ACC
- Install network equipment, and maintain network connectivity of all ACC devices, along with providing support to users
- Maintain security cameras, applications, services, and settings
- Maintain IT support service tickets within ACC’s IT support program
- Promptly respond to ACC IT support tickets and internal messaging to help resolve technical issues
- Help monitor and maintain internal ACC software and hardware
- Create detailed technical support documentation for system applications and procedures
- All other duties as assigned
Schedule:
Tuesday-Saturday
Hours:
Full-Time