Privacy Policy

Def­i­n­i­tions

Through­out this pol­i­cy, to make things eas­i­er to read, we’re going to use a few short acronyms and terms. For exam­ple, when we ref­er­ence plat­forms”, we’re refer­ring to mul­ti­ple web­sites and appli­ca­tions (both mobile and TV) that we (Athey Creek Church) main­tain. When we ref­er­ence Athey Pro­file,” we’re refer­ring to an account con­nect­ed to your pro­file that is used to login to many of our plat­forms. When we ref­er­ence ser­vices”, we’re ref­er­enc­ing third-par­ty tools to which we have con­tract­ed to use. For a list of third-par­ty tools used across our plat­forms, please email itsupport@​atheycreek.​com.

Brief Overview

This Pri­va­cy Pol­i­cy out­lines the data we col­lect and how it is used dur­ing your inter­ac­tions with Athey Creek Church and our dig­i­tal plat­forms. You have a choice about how your infor­ma­tion is accessed, col­lect­ed, and stored by Athey Creek. Because we val­ue your trust and take your pri­va­cy seri­ous­ly, we strive to main­tain prop­er secu­ri­ty mea­sures that pro­tect your data.

In gen­er­al, as you inter­act with us using our var­i­ous plat­forms and ser­vices, we col­lect infor­ma­tion appro­pri­ate to that plat­form or ser­vice. This may include gen­er­al usage sta­tis­tics, net­work activ­i­ty infor­ma­tion, or infor­ma­tion you pro­vide such as your name, email address, or oth­er per­son­al­ly iden­ti­fi­able infor­ma­tion. We use this infor­ma­tion as well as infer­ences we gath­er to:

  • To Pro­vide per­son­al­ized ser­vices and content.
  • To cre­ate, main­tain, and secure a pro­file (Athey Profile).
  • For inter­nal analy­sis of the per­for­mance of our platforms.
  • As described below in this Pri­va­cy Policy.
  • For oth­er pur­pos­es with your consent.

Your Pro­file and Infor­ma­tion Col­lect­ed by Our Platforms

Your pri­va­cy mat­ters to us. Any infor­ma­tion that you send through our plat­forms will nev­er be inten­tion­al­ly dis­trib­uted to any­one out­side of Athey Creek Church. In the rare cas­es where shar­ing sen­si­tive infor­ma­tion is nec­es­sary, we will only do so at your request or when required by law, sub­poe­na, or oth­er legal process. In addi­tion to our own com­put­er net­work, Athey Creek Church uses sev­er­al ven­dors to sup­ply addi­tion­al fea­tures to our plat­forms. In each case, these ven­dors are gov­erned by their respec­tive pri­va­cy policies.

When you cre­ate an Athey Pro­file with us, your infor­ma­tion is gen­er­al­ly asso­ci­at­ed with a pro­file in our Church Man­age­ment Sys­tem (ChMS). We may com­bine this data with oth­er data you pro­vide as you engage with our platforms.

What We Collect

When logged in to one of our plat­forms, we may col­lect data on app down­loads, opens, clos­es, crash­es, and device infor­ma­tion. We may also col­lect your name, email, phone num­ber, or oth­er per­son­al­ly iden­ti­fi­able infor­ma­tion when vol­un­tar­i­ly pro­vid­ed. Engage­ments with our plat­forms like icon inter­ac­tions, mes­sage inter­ac­tions, videos or live streams watched, inter­ests post­ed, search inter­ac­tions, prayer lists, project details, and orga­ni­za­tion details may be col­lect­ed as well. This data is col­lect­ed to pow­er and improve your expe­ri­ence with­in our platforms.

When logged out, we may col­lect anony­mous data on app down­loads, opens, clos­es, crash­es, and device infor­ma­tion. We may also col­lect anony­mous infor­ma­tion on UI inter­ac­tions, and videos or live streams watched.

The Way We Use Information

We use data to gauge the per­for­mance of our plat­forms, update your pro­file and con­tact infor­ma­tion, match you with projects and small groups that match your inter­ests, and to pow­er per­son­al­iza­tion fea­tures in our platforms.

Such data is not used for any oth­er pur­pose and shall not be inten­tion­al­ly dis­closed to out­side par­ties. Athey Creek Church will nev­er inten­tion­al­ly use or share the infor­ma­tion pro­vid­ed to us in our plat­forms or ser­vices in ways unre­lat­ed to the ones described above with­out also pro­vid­ing you an oppor­tu­ni­ty to opt-out or oth­er­wise pro­hib­it such unre­lat­ed uses.

Our Com­mit­ment to Data Security

To pre­vent unau­tho­rized access, main­tain data accu­ra­cy, and ensure the cor­rect use of infor­ma­tion, we have placed appro­pri­ate phys­i­cal, elec­tron­ic, and man­age­r­i­al pro­ce­dures to safe­guard and secure the infor­ma­tion we col­lect online and believe these fac­ul­ties to be secure to the best of our knowl­edge and abil­i­ty; how­ev­er, Church of the High­lands does not war­rant, guar­an­tee, and/​or absolve secu­ri­ty and/​or unin­ten­tion­al dis­clo­sure of per­son­al, iden­ti­fi­able information.

Data Secu­ri­ty

We take rea­son­able tech­ni­cal and orga­ni­za­tion­al pre­cau­tions to pre­vent the loss, mis­use or alter­ation of your per­son­al infor­ma­tion. We nev­er store your credit/​debit card or oth­er sen­si­tive pay­ment infor­ma­tion such as bank account num­bers on our plat­forms. All elec­tron­ic trans­ac­tions you make to or receive from us will be encrypt­ed. Of course, data trans­mis­sion over the Inter­net is inher­ent­ly inse­cure, and we can­not guar­an­tee the secu­ri­ty of data sent over the Inter­net. You are respon­si­ble for keep­ing your pass­word and user details con­fi­den­tial. We will not ask you for your password.

Exter­nal Links

Our plat­forms may con­tain links to oth­er sites of inter­est. How­ev­er, once you have used these links to leave our site, you should note that we do not have any con­trol over the oth­er web­site. There­fore, we can­not be respon­si­ble for the pro­tec­tion and pri­va­cy of any infor­ma­tion which you pro­vide while vis­it­ing such sites, and such sites are not gov­erned by this pri­va­cy state­ment. You should exer­cise cau­tion and look at the pri­va­cy state­ment applic­a­ble to the web­site in question.

Gen­er­al Usage Metrics

While vis­it­ing var­i­ous plat­forms, we log usage data such as view­ing or click­ing on con­tent, inter­ac­tions with our plat­forms, browser/​device type, lan­guage, pub­lic IP address, the date and time of the request, unique device iden­ti­fiers, and oth­er inter­ac­tions. This infor­ma­tion may be com­bined with oth­er iden­ti­fi­able infor­ma­tion in order to pro­vide a per­son­al­ized expe­ri­ence for you. We also use anonymized ver­sions of this data to deter­mine unique views, total usage, a nd to ana­lyze inter­ac­tions. Cook­ies and oth­er iden­ti­fiers may be used to iden­ti­fy your device across dif­fer­ent platforms.

An Intro­duc­tion to Cookies

A cook­ie is a small data file that is auto­mat­i­cal­ly placed onto your com­put­er’s hard dri­ve. Cook­ie files are cre­at­ed by our sites and placed onto your device in order to ana­lyze and influ­ence your pref­er­ences or behav­ior. Ana­lyt­i­cal cook­ies are designed to track your jour­ney and expe­ri­ence on our sites so that we may tai­lor your expe­ri­ence and gath­er data. Over­all, cook­ies help us pro­vide you with a bet­ter web­site by enabling us to mon­i­tor which pages you find use­ful and which you do not. A cook­ie in no way gives us access to your com­put­er or any infor­ma­tion about you oth­er than the data you choose to share with us.

The major­i­ty of mod­ern web browsers will auto­mat­i­cal­ly allow cook­ies to be placed onto your device. How­ev­er, you can usu­al­ly mod­i­fy your browser’s set­tings in order to pre­vent any cook­ies from being placed onto your device. Set­ting your brows­er to block cook­ies may pre­vent you from tak­ing full advan­tage of our website.

Cook­ies Deployed by Our Website:

  • Ensure that func­tion­al­i­ty oper­ates as intended
  • Remem­ber your choic­es and pref­er­ences dur­ing and between visits
  • Allow you to share pages via pop­u­lar social media net­works includ­ing Face­book and Twitter
  • Post enquiries via online forms
  • Track your vis­it for sta­tis­ti­cal analy­sis and per­son­al­iza­tion, allow­ing us to improve the usabil­i­ty, speed and secu­ri­ty of our website

Cook­ies Are Not Deployed To:

  • Col­lect any per­son­al iden­ti­fi­able infor­ma­tion (with­out your express permission)
  • Col­lect any sen­si­tive infor­ma­tion (with­out your express permission)
  • Pass data to adver­tis­ing networks
  • Pass per­son­al­ly-iden­ti­fi­able data to third parties

Cook­ies Used by Our Website

Social Net­work Sharing

We encour­age users to share our con­tent and/​or like our pro­file on pop­u­lar social media net­works. In order to make social shar­ing acces­si­ble, our web­site uti­lizes wid­gets pro­vid­ed direct­ly from the social media net­works. Cook­ies and pri­va­cy impli­ca­tions from the social media net­works vary and will be depen­dent on your nom­i­nat­ed pri­va­cy set­tings with each social media net­work. Social shar­ing but­tons will only deploy cook­ies if you are signed in to that respec­tive social media net­work at the time of being on our website.

Ana­lyt­i­cal Tracking

Our plat­forms use var­i­ous ana­lyt­i­cal plat­forms, which allow us to track and com­pile anony­mous vis­i­tor sta­tis­tics. The infor­ma­tion col­lect­ed ranges from sim­ple traf­fic vol­ume to the type of brows­er you are using to view our web­site. This infor­ma­tion is valu­able to us not just for mar­ket­ing analy­sis and quan­tifi­ca­tion, but to improve the usabil­i­ty, secu­ri­ty, and per­for­mance of our plat­forms and con­tent. All ven­dors we part­ner with have been prop­er­ly vet­ted and the data col­lect­ed is sub­ject to their respec­tive pri­va­cy poli­cies. Data is anonymized when pos­si­ble. We review and ensure prop­er con­tracts between these ven­dors and that the agree­ments are in line with our own pri­va­cy policies.

We also use Hot­jar in order to bet­ter under­stand our users’ needs and to opti­mize this ser­vice and expe­ri­ence. Hot­jar is a tech­nol­o­gy ser­vice that helps us bet­ter under­stand our users’ expe­ri­ence (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and main­tain our ser­vice with user feed­back. Hot­jar uses cook­ies and oth­er tech­nolo­gies to col­lect data on our users’ behav­ior and their devices (in par­tic­u­lar, device’s IP address (cap­tured and stored only in anonymized form), device screen size, device type (unique device iden­ti­fiers), brows­er infor­ma­tion, geo­graph­ic loca­tion (coun­try only), and pre­ferred lan­guage used to dis­play our web­site). Hot­jar stores this infor­ma­tion in a pseu­do­nymized user pro­file. Nei­ther Hot­jar nor we will ever use this infor­ma­tion to iden­ti­fy indi­vid­ual users or to match it with fur­ther data on an indi­vid­ual user. For fur­ther details, please see Hot­jar’s pri­va­cy policy.

You can opt-out to the cre­ation of a user pro­file, Hot­jar’s stor­ing of data about your usage of our site and Hot­jar’s use of track­ing cook­ies on oth­er sites by fol­low­ing this opt-out link.

Enquiry Forms

Our plat­form vis­i­tors can choose to con­tact us via forms on our web­sites. In order to pre­vent spam enquiries, we pro­tect our forms with anti-spam chal­lenges which ensure the vis­i­tor is an actu­al liv­ing per­son, rather than a com­put­er bot or spider.

How to Dis­able Cookies

Most mod­ern browsers allow you to con­trol your cook­ie set­tings for all sites that you browse. You can dis­able cook­ie deploy­ment com­plete­ly by edit­ing your brows­er set­tings; how­ev­er, in doing this, you may be lim­it­ing the func­tion­al­i­ty that is dis­played on our web­site. To learn how to dis­able cook­ies on your pre­ferred brows­er, we rec­om­mend read­ing this advice post­ed by Google.

If you are con­cerned about cook­ies track­ing your move­ments on the Inter­net, then you may be con­cerned about spy­ware. Spy­ware is the name giv­en to a par­tic­u­lar type of cook­ies that track per­son­al infor­ma­tion about you. There are many anti-spy­ware pro­grams that you can use to pre­vent this from hap­pen­ing. Learn more about anti-spy­ware soft­ware by vis­it­ing https://​en​.wikipedia​.org/​w​i​k​i​/​S​p​yware. You can also dis­able Google Ana­lyt­ics on all sites by down­load­ing the Google Ana­lyt­ics Opt-out Brows­er Add-on.

How to Request Data Removal

You can request to remove your data spe­cif­ic to Athey Creek Church based on applic­a­ble law. Requests may take up to 30 days.

To delete your infor­ma­tion, you can: Email us at itsupport@​atheycreek.​com