IT Systems Technician I
Are you a tech-savvy problem solver? Do you like to dig into a project and stick with it until it's completed? If you enjoy providing people with IT support, apply to join our team as an IT Systems Technician.
Qualifications:
- Agree to ACC’s doctrinal distinctive and vision as found in our What We Believe/Vision statement
- Minimum of one year in an administrative or support role
- Fulfill the character qualifications of a deacon as taught in scripture
- Basic knowledge of operating systems and ability to troubleshoot and resolve staff IT issues
- Working knowledge of security protocols and ability to implement needed systems
- Basic hardware networking knowledge to support Network Admin
Duties & Responsibilities:
- Participate in weekly staff meetings and special events as needed
- Assist in network design and implementation
- Provide network support for all operating systems used at ACC
- Install network equipment and maintain network connectivity of all ACC devices, along with providing support to users
- Maintain security cameras, applications, services, and settings
- Maintain IT support service tickets within ACC’s IT support program
- Promptly respond to ACC IT support tickets and internal messaging to help resolve technical issues
- Help monitor and maintain internal ACC software and hardware
- Create detailed technical support documentation for system applications and procedures
- Other duties as assigned
Schedule:
Tuesday-Sunday
Hours:
Full-Time