IT Sup­port Spe­cial­ist I

The IT Sup­port Spe­cial­ist ensures that ACCF’s com­put­er sys­tems are up to date and that oper­at­ing sys­tems meet the cur­rent secu­ri­ty pro­to­cols. They also work with ACCF staff through our tick­et­ing sys­tem to help resolve tech­ni­cal issues.


  • Agree to ACCF’s doc­tri­nal dis­tinc­tive and vision as found in the What We Believe/​Vision Statement
  • Min­i­mum of one year in a admin­is­tra­tive or sup­port role
  • Ful­fill the char­ac­ter qual­i­fi­ca­tions of a dea­con as taught in scripture
  • Basic knowl­edge of oper­at­ing sys­tems and abil­i­ty to trou­bleshoot and resolve staff IT issues
  • Work­ing knowl­edge of secu­ri­ty pro­to­cols and abil­i­ty to imple­ment need­ed systems
  • Basic hard­ware net­work­ing knowl­edge to sup­port Net­work Admin 

Duties & Responsibilities:

  • Par­tic­i­pate in week­ly staff meet­ings and spe­cial events as needed 
  • Assist in net­work design and implementation 
  • Pro­vide net­work sup­port for all oper­at­ing sys­tems used with­in ACCF
  • Install net­work equip­ment, and main­tain net­work con­nec­tiv­i­ty of all ACCF devices, along with pro­vid­ing sup­port to users 
  • Main­tain secu­ri­ty cam­eras, appli­ca­tions, ser­vices, and settings
  • Main­tain IT sup­port ser­vice tick­ets with­in ACCF’s IT sup­port program 
  • Prompt­ly respond to ACCF IT sup­port tick­ets and inter­nal mes­sag­ing to help resolve tech­ni­cal issues
  • Help mon­i­tor and main­tain inter­nal ACCF soft­ware and hardware 
  • Cre­ate detailed tech­ni­cal sup­port doc­u­men­ta­tion for sys­tem appli­ca­tions and procedures
  • Oth­er duties as assigned